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NC DHHS COVID-19 »   Dashboard »   Contact Tracing

Contact Tracing Dashboard

Does North Carolina have sufficient capacity to conduct contact tracing? 

Updated every Wednesday by 4 p.m.

Contact tracing is a proven, effective way to help slow the spread of COVID-19. Contact tracing identifies people that have recently been in close contact with someone who has tested positive for COVID-19. This helps us more rapidly identify those who may have been exposed to COVID-19 and quickly get them the necessary supports and resources that can help protect them and their loved ones. 

Local health departments (LHD) and health agencies have used contact tracing in North Carolina for decades to control the spread of other diseases such as tuberculosis and measles. Local health departments have been using contact tracing for COVID-19 since the first cases were identified in North Carolina. 

To meet the scale needed to respond to COVID-19, we are building on the work of local health departments to expand contact tracing by tapping into additional local health department employees, contractors (through the Carolina Community Tracing Collaborative and Child Care Health Consultants), hospitals, and other community partners. 

North Carolina is committed to ensuring contact tracing teams reflect the communities they serve and are well positioned to reach the communities hardest hit by COVID. 

There are more than 2,000 full-time and part-time staff supporting contact tracing efforts at the LHD level, including the Community Care of North Carolina (CCNC) contact tracers.

Who has been hired through the Carolina Community Tracing Collaborative? 

Demographics of Contact Tracers Hired Total Hired Hired Percentage
Black or African American 241 26%
Hispanic or Latino 290 31%
American Indian or Alaska Native 14 2%
Asian or Pacific Islander 16 2%
White  283 31%
Two or more races 25 3%
No Response 54 6%
Sum 923 100%

 

Language(s) Spoken by Contact Tracers Total Percent
English Only 575 62%
Bilingual 348 38%

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NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567

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https://covid19.ncdhhs.gov/dashboard/contact-tracing-dashboard