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COVID-19

County Alert System: 86 Counties Red and 13 Counties Orange. Read the report

COVID-19

Resources, information and assistance from across state government. Visit the Information Hub
NCDHHS COVID-19 »
Materials & Resources »
Hearing Loss Communication Guides

Hearing Loss Communication Guides

For Deaf, Hard of Hearing & DeafBlind Consumers

Communication Access Guide at the Hospital During COVID-19

Communication Card with Health Providers Open PDF

Video-based Telehealth guidelines for Deaf and Hard of Hearing Patients

 

For Healthcare Providers

Video-based Telehealth guidelines for healthcare providers with Deaf and Hard of Hearing patients

Guidance on Handling Calls from Individuals with Hearing Loss Open PDF

Communication Guide with your Deaf, Hard of Hearing or DeafBlind Patients

Effective Communication with DeafBlind Patients During a Pandemic Open PDF

Accessibility at Drive-Thru Medical Sites

Get the latest NC DHHS information on COVID-19

Materials & Resources

  • NCDHHS Social Media Toolkit
  • Whatever Your Reason
  • Prevent and Protect Media Toolkit
  • Recursos en Español
  • Hearing Loss Communication Guides
  • Videos in ASL with Captions
  • Cualquiera que sea tu razón
  • Prevenir y Proteger
  • Clear Masks for Deaf, Hard of Hearing, and DeafBlind NC residents

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Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 2-1-1
 

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