Guidance

Phase 1-Easing of Restrictions

• Executive Order 138 
  • FAQs
  • What Phase One Means for North Carolina (Spanish)
• FAQs on Cloth Face Coverings (English, Spanish)
• NCDHHS Checklist for Business Owners (English, Spanish)
• Maximum Occupancy (English - Full Color, Black-White; Spanish - Full Color, Black-White
• Know Your Ws Signage in English and Spanish
• Symptom Screening Checklist (English, Spanish)

Phase 2-Easing of Restrictions

• Executive Order 141 (Spanish)
  • FAQs (Spanish)
  • Executive Order 141 Guidance on Bars
  • Order of Abatement (May 22, 2020)
• What Phase 2 Means for North Carolina (Spanish)
• NCDHHS Interim General Guidance for Businesses and Organizations (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Restaurants (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Places of Worship and Religious Services (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Large Venue Settings (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Retail Businesses (Spanish) (May 22, 2020) 
• NCDHHS Interim Guidance for Salons, Massage and Personal Care Business Settings (Spanish) (May 22, 2020) 
• NCDHHS Interim Guidance for Public Pools and Spas (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Tattoo Business Settings (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Day Camp Settings (May 27, 2020)
• NCDHHS Interim Guidance for Overnight Camp Settings (Spanish) (May 20, 2020)
• NCDHHS Interim Guidance for Child Care Settings (Spanish) (May 27, 2020)
• NCDHHS Interim Guidance for Administrators and Participants of Youth, College & Amateur Sports Programs (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Adult Day Care and Adult Day Health Programs (Spanish) (May 26, 2020)

All Guidance for Health Care Providers and Local Health Departments

CDC

• Frequently Asked Questions
• Resources for Healthcare Professionals
• Information for Laboratories
• Infection Control Guidance
  • Interim Infection Prevention and Control for Patients with Coronavirus Disease 2019 in Healthcare Settings
• Resources for Health Departments
  • Health Departments Community-Related Exposures Recommendations
  • Health Departments Travel-Associated Exposures Recommendations
• Interim Guidance for Implementing Safety Practices for Critical Workers
  • Printable PDF version
  • Printable flyers for workplaces
• Information for Clinicians on Therapeutic Options for Patients with COVID-19
• Test for Past Infection
• Framework for Healthcare Systems Providing Non-COVID-19 Clinical Care During the COVID-19 Pandemic

Dialysis

• CMS Dialysis Guidance Document
• CDC Frontline Staff Toolkit for Outpatient Hemodialysis Facilities
• CDC Guidance for Dialysis Facilities

First Responders

• EMS Preparedness Checklist (March 10, 2020)
• Resources for First Responders
• Guide for First Responders COVID 19 Testing (April 6, 2020)

Health Care Settings

• CDC Guidance for Long-Term Care Facilities and Nursing Homes
• Interim Healthcare Facility Preparedness Checklist (March 12, 2020)
• Healthcare Personnel and Visitor Monitoring Log (Jan. 30, 2020)
• Symptom Self-monitoring Log (updated February 6, 2020)
• Alternative Care Sites Infection Prevention
• PPE Burn Rate Calculator

Home Care Settings

• Guidance for In-Home Service Providers (April 1, 2020)
• Guidance for Congregate Living Settings (March 26, 2020)
• Guidance for Patients with Suspected or Confirmed COVID-19 Infection (March 9, 2020)

Laboratory Guidance

• North Carolina State Laboratory of Public Health Novel Coronavirus Guidance
• North Carolina State Laboratory Specimen Collection and Shipment Guidance (March 31, 2020)
• CDC Information for Laboratories

Local Health Departments

• NCDHHS Mitigation of Outbreaks Associated with Meat and Poultry Processing Plants (May 13, 2020)

NCDHHS COVID-19 Long-Term Care Setting Toolkit

• What to Expect: LHD Response to COVID-19 Cases in Long Term Care Settings
• LTC COVID-19 Outbreak Admission Considerations
• Infection Control Assessment and Response (ICAR) Visit Basics
• LTC Infection Control Assessment Tool 
• Emergency Resource Requests
• Strategies to Optimize Personal Protective Equipment - Facemask
• Strategies to Optimize Personal Protective Equipment - Gowns

Management of Scarce Resources

• Strategies for Scarce Resource Situations (March 13, 2020)
• NC Healthcare Supply Conservation Considerations (Feb. 27, 2020)
• Healthcare Coalition Partners - Personal Protective Equipment (PPE) Resource Monitoring and Request Algorithm
• Medical Surge Strategy Checklist
• DOL Interim Guidance on COVID-19 Use of Filtering Facepiece Respirators After Their Expiration Date (March 13, 2020)

Pharmaceuticals

• NC Board of Pharmacy COVID19 Drug Preservation Rule
• Pet Industry Joint Advisory Council Statement on Off-Label Usage
• CDC Considerations for Pharmacies During the COVID-19 Pandemic
• FDA Letter on Hydroxychloroquine
• Hydroxychloroquine Emergency Use Authorization (EUA) Fact Sheet for Health Care Providers

Provider Guidance for Patients

• What to do if you feel sick in English and Spanish (May 6, 2020 - NCDHHS)
• 10 ways to manage your symptoms at home (CDC)
• Caring for someone sick at home (CDC)
• What to do if you are sick with COVID-19 or think you might have it (CDC)

Providers

• CDC Healthcare Professionals Prepare your Practice
• CDC Interim Guidance for Management of Patients with Confirmed Coronavirus
• Executive Order 130 (April 8, 2020)
• Interim Additional Guidance for Outpatient and Ambulatory Care Settings
• CDC Environmental Health Practitioners
• Telehealth Coverage Policies by Health Plan
• CDC Guidance for Dental Settings (Updated May 19, 2020)
• FEMA Guidance to Hospitals on COVID Reporting
• NCDHHS Memo to North Carolina Health Care Providers (May 15, 2020)
• Newborn Screening Continues During COVID-19
• State Health Director Temporary Order Requiring the Reporting of Novel Coronavirus Infections Causing Death (March 23, 2020)
• Information for Clinicians on Therapeutic Options for COVID-19 Patients
• NCDHHS Memo to NC Hospitals and Ambulatory Surgery Centers re: Elective Surgeries (May 1, 2020)
• Multisystem Inflammatory Syndrome in Children
  • NCDHHS Memo and Reporting Form (May 14, 2020)
  • CDC Health Advisory (May 14, 2020)
• Respiratory Protection Guidance (March 17, 2020)
• Outpatient and Crisis System Providers
• Outpatient Assessment and Management for Pregnant Women
• COVID-19 FAQs for Obstetrician-Gynecologists
• CDC Considerations for Inpatient Obstetric Healthcare Settings
• Ultrasound Practice Suggestions
• CDC Care for Breastfeeding Women
• CDC Pediatric Healthcare Providers Caring for Children
• State Health Director Temporary Order Requiring the Reporting of Novel Coronavirus (Feb. 3, 2020)
• How to Communicate With Your Deaf Hard of Hearing or Deaf/Blind Patient
• CDC Infection Control Guidance
• OCME Memo on Death Certification
• CDC COVID-19 Death Data and Reporting Guidance
• CDC Clinical Questions about COVID-19: Questions and Answers

Persons Under Investigation

• PUI Isolation Guidance (Spanish) (March 18, 2020)
• PUI Visitor Log (Spanish) (March 18, 2020)
• PUI Home Care Isolation Guidance (Spanish) (March 18, 2020)
• Interim CDC Patient Under Investigation Form (Feb. 27, 2020)
• CDC's Discontinuation of Isolation for Persons with COVID-19

Personal Protective Equipment

• Interim Guidance for Personal Protective Equipment (March 12, 2020)
• CDC Guidance for Decontamination and Reuse of Filtering Facepiece Respirators
• CDC Guidance on the Need for Fit Testing During Emerging Infectious Disease Outbreaks

Behavioral Health

• Resources: COVID-19 and Behavioral Health
• Strategies for Counties to Support Behavior Health and IDD Services
• COVID Letter to LME-MCOs
• Outpatient and Crisis System Providers
• Behavioral Health/IDD Day Program and Facility-Based Crisis Guidance (April 23, 2020)
• Behavioral Health Providers – Interim Guidance for BHIDD Group Home
• Guidance for In-Home Service Providers (April 1, 2020)
• NC Innovations and TBI Waiver Appendix K FAQs (May 6, 2020)

In-Home Service Providers and Non-Emergency Medical Transportation Workers

• Guidance for In-Home Service Providers (April 1, 2020)
• Revised Guidance for PPE in Non-Medical Settings (March 30, 2020)

Long-Term Care Facilities

NCDHHS Toolkit for Long Term Care Facilities

• COVID-19 Outbreak Toolkit for Long-Term Care Settings
• Long-Term Care Infection Prevention Assessment Tool
• Infection Prevention Education Resources for Long-Term Care Facilities
• Strategies to Optimize Personal Protective Equipment - Facemask
• Strategies to Optimize Personal Protective Equipment - Gowns
• IP Staffing Worksheet for Long-Term Care Facilities During COVID-19
• What to Expect: Response to New COVID-19 Cases or Outbreaks in Long-Term Care Settings (May 14, 2020)

Other Guidance

• CDC Guidance for Long-Term Care Facilities and Nursing Homes
• CDC Resources for Health Care Facilities
• CDC Guidance for Older Adults and COVID-19
• CDC Responding to COVID-19 in Nursing Homes
• CDC Testing for COVID-19 in Nursing Homes
• CDC Key Strategies to Prepare for COVID-19 in Long-Term Care Facilities
• CDC Considerations for Memory Care Units in Long-term Care Facilities
• Executive Order 130 (April 8, 2020)
• Guidance Regarding Medical Providers in Adult Care Homes (March 27, 2020)
• Best Practices for Congregate Settings: Assisted Living/Adult Care Homes
• Best Practices for Congregate Settings: Nursing Facilities & Smaller Congregate Community Care Setting
• Best Practices in Congregate Settings – Trainings Supplement (April 23, 2020)
• General Flow Chart: Hospital to Skilled Nursing Facility (May 5, 2020)
• Behavioral Health Providers – Interim Guidance for BHIDD Group Homes

NC Medicaid Resources

• NC Medicaid Policy Modifications
• Special Medicaid Provider Bulletins

Child Care

Health Guidance

• NCDHHS Interim Guidance for Child Care Settings (Spanish) (May 27, 2020)
• Door Sign for Child Care Facilities | Letrero de Puerta Para Centro de Cuidado Infantil (May 7, 2020)
• Child Care Health Consultant Networks - Find the Consultant for Your County
• Updated Joint Guidance to Superintendents (April 1, 2020)
• CDC Cleaning and Disinfection for Non-Healthcare Settings
• CDC Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes
• CDC Information for Businesses and Employers 
• CDC Information for Schools and Child Care Programs
• CDC Information for For Child Care Programs That Remain Open
• CDC Guidance on Caring for Children

Payment Information for Child Care Providers

• COVID-19 Child Care Payment Policies (May 15, 2020)
• Guidance for Child Care Providers on Parent Application for Financial Assistance for Emergency Child Care (April 13, 2020)

Other Resources

• Get the latest COVID-19 information for child care from NCDHHS’ Division of Child Development and Early Education
• COVID-19 Child Care Reopening Application for providers reopening after May 8
• Revised Flexibility in Policy and Regulatory Requirements for Child Care Providers (May 8, 2020)
• Child Care Provider FAQ (May 8, 2020)
• Provider Portal for Emergency Child Care Subsidy Program
• COVID-19 Child Care Daily Provider Survey
• Webinars for Child Care Providers
• Smart Start Local Partnership – Find the Local Partnership for Your County

Executive Orders

• Executive Order 141 lifts the Stay at Home Order moving the state into a Safer at Home Phase 2; allows child care to serve all children in North Carolina; requires child care to follow certain requirements. FAQs (May 20, 2020)
• Executive Order 138 modifies the Stay at Home Order. FAQs (May 5, 2020)
• Executive Order 135 extends the Stay at Home Order through May 8, 2020 (April 23, 2020)
• Executive Order 130 orders essential childcare services for workers responding to the crisis (April 8, 2020)
• Executive Order 121 issues a statewide Stay at Home order until April 29, 2020. FAQs. (March 27, 2020)
• Executive Order 120 closes K-12 public school statewide through May 15 (March 23, 2020) 
• Executive Order 119 waives restrictions to increase access to caregivers to provide flexible child care

Schools

• Executive Order 135 extends the Stay at Home Order through May 8, 2020 (April 23, 2020)
• CDC Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes
• Interim Guidance for LEAs and Public Schools (March 31, 2020)
• Interim Guidance for School Nutrition Personnel (March 31, 2020)
• Executive Order 121 issues a statewide Stay at Home Order until April 29, 2020. FAQs.
• Executive Order 120 closes K-12 public school statewide through May 15
• State Board of Education Guidance for Personnel Matters and School Facilities during the school closure period (March 16, 2020)
• General Food Safety
• Food Safety Guidance for School Meal Delivery
• Interim Guidance for Administrators and Participants of Youth, College & Amateur Sports Programs  (Spanish) (May 22, 2020)

Colleges and Universities

• Executive Order 135 extends the Stay at Home Order through May 8, 2020 
• Executive Order 121 issues a statewide Stay at Home Order until April 29, 2020. FAQs. 
• Executive Order 120 closes K-12 public school statewide through May 15.
• Guidance for patients with suspected or confirmed COVID-19 cases who are residing in a congregate living facility, such as a dorm or barracks (March 26, 2020)
• CDC Guidance for Colleges and Universities
• CDC Information for Businesses and Employer
• CDC Cleaning and Disinfection for Non-Healthcare Settings
• Interim Guidance for Administrators and Participants of Youth, College & Amateur Sports Programs (Spanish) (May 22, 2020)  

Businesses

• CDC Information for Communities, Schools, Workplaces and Events
  • Includes information for keeping workplaces, establishments and public services and infrastructure safe. 
• CDC Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes
• CDC Resources for Businesses and Employers
  • Includes guidance for the aviation, bus, rail and transit industries and information for critical workers.
• USDA COVID-19 Federal Rural Resource Guide
• NC Executive Orders related to COVID-19
• NC Department of Commerce Resource Guide
• NCDEQ Demystifing Cleaning in the Age of COVID-19 Webinar and Presentation
• CDC - COVID-19 and Funerals
• NCDHHS Interim General Guidance for Businesses and Organizations (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Large Venue Settings (May 22, 2020)
• NCDHHS Interim Guidance for Retail Businesses (Spanish) (May 22, 2020) 
• NCDHHS Interim Guidance for Salons, Massage and Personal Care Business Settings (Spanish) (May 22, 2020) 
• NCDHHS Interim Guidance for Public Pools and Spas (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Tattoo Business Settings (Spanish) (May 22, 2020)
• NCDHHS Interim Guidance for Overnight Camp Settings (May 20, 2020)
• NCDHHS Interim Guidance for Day Camp Settings (Spanish) (May 27, 2020)
  • Camp Door Sign with COVID-19 Symptoms (English, Spanish)
• Interim Guidance for Adult Day Care and Adult Day Health Programs (Spanish) (May 26, 2020)
• CDC and OSHA Interim Guidance for Meat and Poultry Processing Employers and Workers
  • Recommendations for Food Processing Facilities (Spanish, Swahili, Haitian-Creole)
  • COVID-19 Update Form for Food Processing Employees (English, Spanish, Arabic, Haitian-Creole, Kinyarwanda, Nepali, Swahili)
• NCDHHS Mitigation of Outbreaks Associated with Meat and Poultry Processing Plants (May 13, 2020)
• NCDHHS Interim COVID-19 Recommendations for Farms, Packhouses and Related Facilities (April 24, 2020)
• NCDHHS Interim Guidance for Hotels Providing Isolation and Quarantine Housing (April 1, 2020)
• NCDHHS Interim Guidance for Malls and Shopping Centers (March 23, 2020)

Restaurants

• Executive Order 141
  • FAQs
  • Executive Order 141 Guidance on Bars
  • Order of Abatement (May 22, 2020)
• NCDHHS Interim Guidance for Restaurants (Spanish) (May 22, 2020)
• Additional COVID-19 Guidance for Restaurant Owners and Operators
• COVID-19 and Food Safety FAQ

Migrant Farm Workers and Their Employers

• NCDHHS Interim Guidance for Migrant Farm Workers and Their Employers (English | Spanish, March 26, 2020)

Employers for H2B Seafood Processors and Housing Providers

• Employers for H2B Seafood Processors and Housing Providers (March 30, 2020, English | Spanish)

Individuals

NCDHHS

• What to Do if You Feel Sick (English, Spanish (May 6, 2020)
• FAQs on Cloth Face Coverings (English, Spanish)
• Representative Payee Responsibilities and Stimulus Payments
• NCDHHS Program Descriptions

CDC

• Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes
• Guidance for Shared or Congregate Housing
• Living in Shared Housing
• Ways to Prevent Getting Sick
• How to Protect Yourself & Others
• Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
  • Includes FAQs and recommendations
• Caring for Someone Sick at Home
• What to Do if You Are Sick
• Test for Past Infection
• Get Your Home Ready, with detailed planning guidance
• Guidance for Older Adults and COVID-19
• Running Essential Errands
• Guidance for Pet Owners

U.S. Health and Human Services Office for Civil Rights in Action

• Bulletin on Civil Rights, HIPAA and COVID-19

Mass Gatherings

• Interim Guidance for Large Venue Settings (Spanish) (May 22, 2020)
• NC Executive Orders related to COVID-19, including the Stay at Home Order
• CDC Interim Guidance for Election Polling Locations
• NCDHHS Guidance for Malls and Shopping Centers (March 14, 2020)
• COVID-19 Mitigation Measures (March 12, 2020)

People Living with HIV

•  COVID-19: What people with HIV should know
•  Interim Guidance for COVID-19 and Persons with HIV

People Who Have Disabilities

• COVID-19 Resources for People with Disabilities (updated March 16, 2020)
• North Carolina Emergency Management Guidance on considerations of people with disabilities and other access and functional needs for COVID-19 (March 6, 2020)

Places of Worship

• Interim Guidance for Places of Worship and Religious Services (Spanish) (May 22, 2020)

Travel

• NC Executive Orders related to COVID-19, including the Stay at Home Order
• CDC Public Health Guidance for Potential COVID-19 Exposure Associated with International Travel or Cruise Travel
• CDC Coronavirus and Travel in the United States
• CDC Travel Guidance
• U.S. Department of State International Travel Information
• CDC's Role in Helping Cruise Ship Travelers During the COVID-19 Pandemic
• CDC Travel FAQs
• NCDHHS COVID-19 Mitigation Measures (March 12, 2020)

County Departments of Social Services

• COVID-19 Information for Local Social Services Agencies
• Guidance for Court Ordered Visitation (March 20, 2020)
• Guidance for Adult Protective Services
• Guidance for Child Protective Services

Law Enforcement

• CDC FAQs for Law Enforcement Agencies and Personnel

Volunteer - Food Safety

• Food Safety Guidance for School Meal Delivery
• General Food Safety
• How to Safely Prepare Boxed Meals

Syringe Service Programs

• Syringe Services and Harm Reduction Provider Operations During the COVID-19 Outbreak
• Safer Drug Use During COVID-19 Outbreak
• Safer Syringe Services are Essential Services Memo
• North Carolina Safer Syringe Initiative

Tribal Communities

• CDC Tribal Communities Resources
• National Indian Health Board COVID-19 Tribal Resource Center

Correctional Facilities

• CDC Resources for Correctional and Detention Facilities
• CDC Interim Guidance on Management of Coronavirus Disease 2019 (COVID-19) in Correctional and Detention Facilities
• CDC FAQs for Correctional and Detention Facilities administrators, staff, people who are incarcerated, and families
• Webinar: Outbreak prevention strategies for County Jails
• Webinar: Outbreak prevention strategies for State Prisons

Homeless Shelters and Housing Providers

• Guidance for Hotels Providing Quarantine and Isolation (April 1, 2020)
• Interim COVID-19 Guidance for Homeless Shelters and Service Providers (April 15, 2020)
• Guidance for Homeless Service Providers to Plan and Respond to Coronavirus Disease 2019 (U.S. Department of Housing and Urban Development) 
• U.S. Department of Housing and Urban Development (HUD) Information and Resources
  • HUD Protecting Health and Well-being of People in Encampments During an Infectious Disease Outbreak
  • HUD Changes to Coordinated Entry Prioritization to Support and Respond to COVID-19
  • HUD Landlord Engagement: Reset Engagement with Your Community’s Critical Partnerships During COVID-19 Response                                                                                                                               
• CDC Resources for Homeless Shelters
  • CDC Screening clients for respiratory infection symptoms at entry to homeless shelters
  • Snapshot of CDC Guidance for Homeless and Meal Service Providers for Emergency and Day Shelters
  • CDC Homelessness and COVID-19 FAQs
  • CDC Interim guidance for homeless service providers to plan and respond to coronavirus disease 2019 (COVID-19)
  • CDC Homelessness Cleaning Facility Guidance
  • CDC Investigating and responding to COVID-19 cases at homeless service provider sites
  • CDC Screening Clients at Homeless Shelters

Veterinarians and Animal Services