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NC COVID-19 »   Information For »   Human Services »   Changes for Food and Nutrition Services

Changes for Food and Nutrition Services

If you already receive help buying food through Food and Nutrition Services (FNS), the NC Department of Health and Human Services has received permission to enhance your benefits during the COVID-19 pandemic.

Versión en Español

Maximum Allotments for Eligible Households

All families that receive FNS will receive the maximum amount allowed for their household size. These supplements are subject to the following guidelines: 

  • The supplement is the difference between the household’s actual benefits and the maximum allotment for their household size.
  • The supplement due to the COVID-19 pandemic for all eligible households must be at least $95. Therefore, if a household’s allotment prorates to $0, they will receive a $95 supplement. The household size will not include ineligible or disqualified members.
  • Households that are eligible for a prorated allotment of $0 will receive a supplement for the prorated month.
  • Supplements are issued monthly on a staggered basis until all eligible households have received their temporary increase.

FNS participants are able to purchase groceries online using their EBT cards at authorized online EBT retailers.

Work Requirements for Able-Bodied Adults Without Dependents

With many businesses closing to reduce the spread of COVID-19, work requirements for able-bodied adults without dependents (ABAWD) are being temporarily and partially suspended beginning April 1, 2020, until the public health emergency declaration is lifted. All active FNS beneficiaries are being notified of this change. This change affects pending applications and future applications until the declaration is lifted. 

Information

  • Visit www.ebtedge.com and click on More Information under EBT Cardholders.
  • Download the ebtEDGE mobile app. The app is available as a free download on the Apple Store and Google Play.
  • Call the EBT Call Center at 1-888-622-7328.

Families and individuals who do not currently receive benefits can apply online with ePass.

Human Services

  • Assistance
  • Changes for Food and Nutrition Services
  • Health Insurance Options
  • Pandemic Electronic Benefit Transfer (P-EBT) Program
  • Support Services Program

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Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567

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https://covid19.ncdhhs.gov/information/human-services/changes-food-and-nutrition-services