Access the NC COVID-19 Vaccine Portal Version en Español If you got a COVID-19 vaccine or booster in North Carolina, your vaccination information may be online in the COVID-19 Vaccine Portal. How you access it depends on where you got the vaccine: If you got your vaccine here... ...get your information here: A pharmacy or supermarket, like: CVS, Walgreens, or Walmart Harris Teeter, Publix, or Food Lion Costco or Sam's Club Other pharmacies or grocery stores You must call us to activate your account: (888) 675-4567 (se habla español) 7 a.m. to 7 p.m. Monday-Friday 8 a.m. to 4 p.m. Saturday-Sunday A doctor's office or hospital A local health department or community event A FEMA or local vaccination drive, including at a church or school A COVID-19 Vaccine Portal account has been set up for you, but you will need to reset the username and password. Access the COVID-19 Vaccine PortalUse the section “If You Don’t Know Your Username” A military base The Department of Defense The Department of Veterans' Affairs (The VA) At a Tribal or Urban Indian Health facility Cherokee Health Systems Indian Health Service Outside North Carolina We’re sorry, but the COVID-19 Vaccine Portal doesn’t have your vaccine information. You will need to talk to the place where you got your vaccine or booster. Having trouble? View our step-by-step guide to finding your username and password, logging in, and getting your vaccination information: Help: Using the North Carolina COVID-19 Vaccine Portal Still stuck? Call us. If you get a message that your email address wasn't found in the COVID-19 Vaccine Portal, or if you’re having any other trouble, we're sorry! Call the COVID-19 Vaccine Help Center at (888) 675-4567 from 7 a.m. to 7 p.m. Monday-Friday and 8 a.m. to 4 p.m. Saturday-Sunday. Or, send us a message. Got a text message from us? Read our terms and conditions.