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COVID-19

Resources, information and assistance from across state government. Visit the Information Hub
NC DHHS COVID-19 »  
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Wellness Resources

Wellness Resources

COVID-19 Community Readiness Toolkit

Created by the Division of Mental Health Developmental Disabilities and Substance Abuse Services in partnership with the NCDHHS Historically Marginalized Populations Behavioral Health Workgroup, this toolkit includes resources through the state of North Carolina for a variety of mental health needs, including resources for parents engaging in online-school, family-based needs, resources for those within the I/DD community and others.

Additionally, if you need support, the following resources are available:
 

Organization Contact About

Hope4NC Helpline 

1-855-587-3463

Connects individuals to mental health and resilience supports that help with coping skills and building resilience during times of crisis. Hope4NC is available 24 hours a day, seven days a week, with access to 711/TTY and interpreters, to everyone in North Carolina’s 100 counties during the COVID-19 crisis.

Hope4Healers Helpline 

919-226-2002

New initiative in partnership with the NC Psychological Foundation. Provides mental health and resilience supports for health care professionals, emergency medical specialists, first responders, other staff who work in health care settings, as well as teachers and school personnel.

Optum

866-342-6892

Toll-free 24-hour Emotional Support Help Line for people who may be experiencing anxiety or stress.

 

National Disaster Distress Helpline

1-800-985-5990

Crisis counseling and emotional support 24 hours a day.

Hopeline

 

919-231-4525 or 1-877-235-4525

Support available 24 hours a day.

 

NC Alcohol and Drug Council 1-800-688-4232 or text 919-908-3196 If you or a loved one is struggling with alcohol or drug addiction, support is available 24 hours a day via the hotline. Learn more at www.alcoholdrughelp.org.

National Suicide Prevention Hotline

1-800-273-TALK

Offers free and confidential support for people in distress, prevention and crisis resources and best practices for professionals

National Domestic Violence Hotline 1-800-799-7233 Visit NC's Council for Women & Youth Involvement for a list of domestic violence and sexual assault service providers in your county. Individuals can also call the National Sexual Assault Hotline at 1-800-656-4673.
Crisis Text Line Text HOME/TALK/NAMI to 74141 The Crisis Text Line offers free 24/7 crisis support for those in need.

Resources to Help Manage Your Mental Health:

  • Tips to reduce anxiety and stress: The American Psychological Association shares tips to cope with COVID-19 and the impact of social distancing on one’s mental health
  • Tips for social distancing, quarantine, and isolation: The Substance Abuse and Mental Health Services Administration suggests ways to cope and support oneself during an infectious disease outbreak
  • Looking after your mental health: The World Health Organization has published tips and advice to look after one’s mental health and help others who may need extra support and care
  • Coping with stress: The Center for Disease Control provides advice and resources to cope with stress and how to take care of oneself and the community
  • Additional resources available to support mental health and coping with COVID-19: The Suicide Prevention Resource Center has compiled a selection of web pages and information from key organizations in the field. Resources are available for general audiences, mental health professionals, health care workers/first responders, community leaders, American Indians/Alaska Natives, colleges/universities, schools, parents/caregivers, teenagers, older adults, Hispanics/Latinos, LGBTQ, faith communities, and workplaces

Resources for Children and Parents

  • Helping children cope with changes resulting from COVID-19: The National Association of School Psychologists provides tips on helping families adjust to a “new normal”
  • Parent/Caregiver guide to helping families cope with COVID-19: The National Child Traumatic Stress Network includes age-appropriate tips for helping children cope with stress and uncertainty
  • Tips for parents during times of trauma: Parents As Teachers outlines ways caregivers can maintain routines and respond to children’s needs. Parents and caregivers can also search for a Parents As Teachers program in their area
  • Resources to support children going back to school: The National Association of Mental Illness has outlined tips and additional resources to support children going back to school, including preparing children to go back to school, understanding the upcoming school year, and how to create healthy routines

Resources for Workplaces

  • Counseling and advice for NC Businesses: NC Department of Commerce provides advice and opportunities to connect with counselors who have helped people navigate tough situations

Additional Resources and Support

  • NCCARE360; NCCARE360 can connect individuals to a variety of support services, including primary health care, housing, employment, and transportation. Individuals can use the online tool or call 2-1-1 to connect to the support available in their local community
  • Sex and COVID-19: The National Coalition of STD Directors has put together a FAQ document outlining the precautions and steps individuals can take to minimize the risk of spreading COVID-19

Individuals and Families

  • Wellness Resources
  • Managing Overall Health
  • Preventing Stigma

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Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567

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