Community Access Points

This page is for community organizations interested in becoming Community Access Points to support NCDHHS' efforts to expand access to at-home tests in N.C.

Are you trying find at-home tests near you?

What Are Community Access Points?

Community Access Points (CAPs) are organizations that help members of the community find free at-home tests at convenient locations.


  • Provide public with free at-home tests 
  • Locations will be displayed on website with available pickup times determined by facility
  • Promote availability of tests by using social media posts, flyers and other materials from the marketing toolkit


  • Community Access Points order tests from NCDHHS
  • Responsible for securely storing surplus tests, managing inventory, and accepting shipments 
  • Refer other community partners to NCDHHS to increase Community Access Points
  • NCDHHS has little to no ability to support an urgent request if facilities run out of tests


  • Combined 8 hours a week of consistent availability for community access
  • Individuals may pick up a maximum of 10 tests per person, per visit.
  • May use tests for community events or other methods to distribute to the community 

Quality Assurance

  • Ensure website listing is up to date to maintain accurate distribution information
  • Follow process for providing updated information to improve efficiency
  • Maintain test inventory 

Note: Organizations may choose to provide more than 10 tests per person if the family size requires more tests. Organizations are not required to ask for identifying documentation or any other supporting documentation.

Differences Between a CAP and Community Event

CAPs are for regular distribution of testing, while community events can be leveraged for one-time events.

Community Access Points

A community access point is a community distribution point that has designated hours to pass our tests.


  • Staff distributes tests from accessible location.
  • Combined 8 hours per week of consistent hours the public may access tests.
  • Hours and facility information will be displayed on NCDHHS At-Home Map.
  • Use marketing toolkit to promote test availability in your community.
  • Minimum age: 14 years old.
  • Individuals may get up to 10 tests per person, per visit.

Community Events

A community event is any event where tests can be distributed to the public, not necessarily a public health event.


  • Staff distributes tests from accessible location.
  • Will not be displayed on website.
  • Minimum age: 14 years old.
  • Individuals may get up to 10 tests per person, per visit.

Examples of community events may include:

  • Community holiday celebrations like Juneteenth or 4th of July.
  • Events at a local church, fire station or barber shop.

Note: At-home tests cannot be used to support a testing event. They can only support free test distribution events. If a facility is supporting the administration or reading the results of a test, the facility would need a CLIA ID for point-of-care tests.

Expanding Access to At-Home Tests

The N.C. Department of Health and Human Services is providing at-home testing resources to the community through the development of:

  • Local partnerships
  • A new mapping tool
  • Increased awareness of where to find more information

Resident Access

Residents will have the opportunity to pick up resources near them.

  • Individual must be over the age of 14 years old.
  • Resident will have access to free tests that do not require a residential address.
  • Individual may get up to 10 tests per person, per visit.

Community Access Points

Community agencies across the state will offer testing resources.

  • Onboarding guidance from the NCDHHS testing team to help kick off at-home test distribution.
  • Agencies will provide testing resources at their location.
  • Recommend community agencies have a minimum of 8 hours per week where the community can access tests.

Convenient Website

Website language, landing pages and links will be updated.

  • Revamped content will include the following:

    • New at-home test finder page with a map of locations
    • Updated COVID-19 resources page
  • New marketing toolkit created for testing program refresh

Frequently Asked Questions

Still need help?

If you registered for the program by June 22, you can expect to receive a link to the new test finder map when it goes live Friday, July 1, to review your listing information.

For additional questions regarding the CAP program, please email

Thank you for your continued support for testing across the state.