CVMS Training for Location Managers CVMS Provider Portal users with the Location Manager profile have additional duties and capabilities beyond those of the Healthcare Provider profile. Location Managers are responsible for managing their account's locations, the inventories at each location, the deprecation events, and any transfers of vaccine. Additionally, if an account chooses to use the CVMS Scheduling Feature, the Location Managers are responsible for setting the available schedule that is visible to the public. The training material below is recommended for all Location Managers to be able to complete your activities within the CVMS Provider Portal. It's highly recommended to attend live training sessions of the CVMS Provider Portal 201, 202, 203, and 204 courses at the next available dates. If you've already attended live training sessions and would like to ask questions of the CVMS Training Team, please attend one of the weekly Rapid Refresher sessions every Wednesday at 2 PM. CVMS Upcoming Trainings Create User Accounts For Your Location After completing Provider Enrollment and creating the initial Healthcare Location Manager user, more CVMS users can be added to your location through the Account Management tab of the CVMS Provider Portal. Additional users can be added individually or in bulk, or you can grant pre-existing users access to your location. Create User Accounts For Your Location User Guide Download the HCP Users Bulk Upload Template Receive & Manage Vaccine Inventories Location Managers are responsible for adding, managing, transferring, and updating vaccine inventory records to maintain an accurate count of available doses at their locations. They can also use the Vaccine Marketplace within CVMS to find extra vaccines or offer surplus vaccines. Receive & Manage Vaccine Inventories User Guide Add Locations to the Vaccine Site Locator (Vaccines.gov) The CDC's Vaccine Site Locator (Vaccines.gov) website is the public facing tool that allows residents across the country to locate nearby vaccination sites for the COVID-19 vaccine. Ensuring that all of your locations as a provider are included and accurate on the CDC website will make it easier for recipients to find your location and receive their vaccine. Add Locations to the Vaccine Site Locator Website User Guide [OPTIONAL] Invite Recipients to Self-Schedule Their Appointments Location Managers have the option to enable a scheduling feature that allows recipients to book appointments directly on their own. Recipients who self-schedule their appointments will arrive pre-registered, resulting in faster and easier vaccine administrations. The feature does not require any permissions and can be edited, enabled, or disabled by Location Managers as needed. [OPTIONAL] Invite Recipients to Self-Schedule Their Appointments User Guide [OPTIONAL] Invite Recipients to Register in CVMS In the event that there are a large number of recipients who need to register in CVMS, Location Managers may use the Recipient Bulk Upload function to add them all quickly. By registering themselves prior to their appointment, recipients can significantly cut down the time spent on the check-in process for healthcare providers on the day of the appointment. [OPTIONAL] Invite Recipients to Register in the COVID-19 Vaccine Portal User Guide Supplemental Training Material Job Aids Accounting for Extra Doses in the Vaccine Inventory Job Aid Documenting Insufficient Quantities Job Aid State Sponsored Contract Vaccine Inventory Job Aid Vaccine Expiration Date Job Aid Offer Vaccine Through Vaccine Marketplace Job Aid Request Vaccine Through Vaccine Marketplace Job Aid Inventory Transfers to Providers Not Using CVMS Job Aid Switch Location Job Aid Display a New Community Vaccination Event Location on the Vaccine Site Locator Website Job Aid Display on Vaccine Site Locator: How to Add, Edit, and Remove Locations One Pager How to Use Scheduling in CVMS One Pager Learning Videos Manage User Accounts Receive and Process Vaccine Inventory Change Inventory Status Share your Availability to Receive Future Allocations Document Insufficient Quantities Document Vaccine Wastage Events Manage Vaccine Transfer Between Two Locations Explore Reports Offer your Surplus in the Vaccine Marketplace Request Additional Vaccines with the Vaccine Marketplace Manage Vaccines.gov Location Details Enable the Appointment Scheduling feature in CVMS Set up the Scheduling feature in CVMS Releasing additional appointments using the CVMS Scheduling feature Bulk Upload Lists of Recipients to invite them to register in CVMS Additional Resources HCP Users Bulk Upload Template Recipient Bulk Upload Template COVID-19 Vaccine Provider Help Desk Assistance Need assistance? Visit the COVID-19 Vaccine Provider Help Desk Portal. If this is the first time you are using the COVID-19 Vaccine Provider Help Desk, select the Login button on the top right of the screen. Select 'Register' to create a Help Desk account (this is not the same as using your NCID). Once logged in: Select 'Vaccine Provider' Select 'Get Help' Fill out your help ticket via the intake form Your case will be routed to the appropriate team and you will receive an e-mail notification with notes once the case has been resolved. If you would like to speak with a Help Desk agent regarding your inquiry, you may reach us by calling (877) 873-6247. Our hours of operation are Monday through Friday, 7 AM to 7 PM, and Saturday from 8 AM to 4 PM.